Rustikat Internet Services Shared Support........

To contact our support team, please always use Your Account Manager Support System - we have support representatives, providing you live 24/7 customer support using your Account Manager Control Panel. Shared Hosting Support: To better serve you and ensure you always receive our 24x7 support, all Shared Hosting support is provided via your Account Manager Control Panel. Our Account Manager Support System ensures that you receive the highest quality of support from the most qualified personnel on our Support team. Our Account Manager Support System is fully integrated with our customer database and your Account Manager control panel. This means all of your account information is automatically entered into your ticket. To open a new support request, simply login to your Account Manager Control Panel. Just enter Email Address - password and Login for your account. Once in the Account Manager control panel, click on the Get Support tab (second last tab on the right); choose (Support Desk); then click on Create Ticket and follow the on screen instructions. If you have not used the Account Manager before, or do not remember your password - just click on the Password Recovery icon to get a new password emailed to you. Please use your Account Manager Control Panel for making all support requests, ordering new accounts & services, as well as any changes such as upgrades, downgrades, closures or anything else requiring action by our support or billing personnel. cPanel MailScanner Configuration With the MailScanner service you can control what happens to spam and viruses by changing the configuration in your cPanel control panel. To access the MailScanner configuration options, login to your cPanel account and click on "MailScanner Configuration". Moving your site Follow these easy steps to transfer your site to Rustikat Internet Services, and you should experience no downtime whatsoever. Your visitors won't even know anything has happened! Site Studio Easily build your website with SiteStudio, you do not need to know anything about FTP, HTML, Telnet, HTTP, or imaging software. If you can surf the Internet, you can build your own professional looking website. Study our online Flash Tutorials. More ... FrontPage If you wish to use Microsoft FrontPage to upload you website, you must install the FrontPage extensions by clicking the Install link. You may also uninstall the extensions at anytime by clicking the Un-Install link. Note that you must not mix FTP and FrontPage for uploading your files to any given site. Do all or nothing through FrontPage, otherwise they will not work correctly. FrontPage will remove any Password Protection that you have added to directories within that website. FrontPage is generally not recommended because it is prone to problems, so unless you need to use it, do not install the extensions. Also note we do not support questions on the use of FrontPage, so please study our in-depth documentation or inquire at microsoft.com for instruction. Click here for Detailed instructions on FrontPage Usage The Rustikat Support Section is designed to provide learning resources for our customers. Some of the elements in the Support section may also be found in the Tutorial Center. These are items not just valuable in time of trouble, they are useful tools to help customers better educate themselves about Rustikat Hosting and web hosting in general. We hope you this section serves you well as you host with Rustikat