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Submitting New Support Request:
To better serve you and ensure you always receive our 24x7 support, please always use your Account Manager Control Panel. Your Account Manager Support System ensures that you receive the highest quality of support from the most qualified personnel on our Support team.
Our Account Manager Support System is fully integrated with our customer database and your Account Manager control panel. This means all of your account information is automatically entered into your ticket.
To open a new support request, simply login to your Account Manager Control Panel. Just enter Email Address - password and Login for your account. Once in the Account Manager control panel, click on the Get Support tab (second last tab on the right); choose (Support Desk); then click on Create Ticket and follow the on screen instructions.
If you have not used the Account Manager before, or do not remember your password - just click on the Password Recovery icon to get a new password emailed to you.
Please use your Account Manager Control Panel for making all support requests, ordering new accounts & services, as well as any changes such as upgrades, downgrades, closures or anything else requiring action by our support or billing personnel. |
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